Published: Thu, March 08, 2018
Tech | By

Oculus Rift headsets hit with 'runtime service' error

Oculus Rift headsets hit with 'runtime service' error

Every single Oculus Rift headset has reportedly stopped working overnight.

Where were you the day the Oculus Rifts died?

Facebook-owned Oculus' Rift, like other high-end VR systems, uses goggles tethered to a computer, thus relying on software to operate. Well, in a bit of classic Y2K-style wackiness, it turns out a certificate for the Oculus Runtime Service was allowed to expire earlier today. Oculus is aware of the problem and is working on a fix. Until then Oculus Rift owners will have to settle for plain old boring regular reality. Wrote one: "This issue could've been resolved hours ago". As it turns out the cataclysmic issue is related to an outdated certificate that Oculus forgot to renew.


The embarrassing issue has left the company's flagship device unusable, this comes as the company continues to deliver major software updates that it announced at its most recent developer conference. "Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution". The problem appears to affect most, if not all, Oculus Rift headsets. However, customers suspect it has something to do with a security certificate that validates the product's software.Apparently, that certificate expired today.

For now, there's no timeline on a fix, but Oculus says it will update that support thread as it learns more.

Like this: