Published: Mon, March 19, 2018
Economy | By

United Airlines has another pet-related glitch

United Airlines has another pet-related glitch

United Airlines said in a statement that "the pet has been safely delivered to its owner".

"'They had no idea where the dog was", Swindle said. "It feels actually incredible to finally have him back".

IT'S not a great week to be flying with United Airlines if you're travelling with your pet. "When he's super excited, he cries".

The mix-up was the third incident involving a pet on a United Airlines flight in just a week. No, not the one with the dog that died in the overhead bin.

The family's attorney said they want to know what will happen to the flight attendant involved.

Aviation sources told NBC News that the flight attendant is "devastated".


The airline reportedly compensated the passengers on the diverted flight.

It's been a ruff week for United Airlines. The flight attendant allegedly did not hear or understand the family when they said the dog was in the carrier.

After being blamed for the death of a bulldog puppy which suffocated in the overhead bin on Monday on one flight then accidentally sending one passenger's pet to Japan in place of another animal, the scandal-hit airline found itself in another canine-related snafu on Thursday. As we stated, we take full responsibility and are deeply sorry for this tragic accident.

United spokesman Jonathan Guerin said: "We chose the fastest option to reunite the dog with his family". To prevent this from happening again, by April we will issue bright colored bag tags to customers traveling with in-cabin pets.

The incident drew outrage online and prompted a USA senator to demand an explanation from United.

United was also under fire past year for the treatment of a passenger who was physically dragged off a plane the airline had overbooked, when videos posted online by other passengers showed a man screaming as officers yanked him from his seat.

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