Published: Wed, October 10, 2018
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Microsoft says it fixed a Windows 10 update bug that deleted folders

Microsoft says it fixed a Windows 10 update bug that deleted folders

As I had speculated earlier, the problem also occurred on some systems that used the relatively new Auto Save feature in OneDrive to relocate the contents of the Desktop, Documents, and Pictures folders to corresponding locations in the cloud.

You can install the relevant Windows 10 cumulative update on your machines through Settings Update and Security Windows Update Check for updates.

Microsoft has put on hold the roll out of the latest update to its Windows 10 OS after some reported about missing files on their systems after the update. Back when it released the April 2018 update, Microsoft found that users with KFR enabled experienced empty copies of their Known Folders on the devices. Microsoft announced on its support page that it has paused the distribution of the Windows 10 October 2018 Update (version 1809) for all the users after isolates report of users missing some files after updating.


The update is testing Microsoft's fix for their File Deletion Bug, which addresses the issue of Microsoft deleting the original folders they believed were empty after the location of the Known Folder (such as My Documents) was moved. Windows Insiders can get their hands on the updated release starting today, and Microsoft says it will "carefully study the results, feedback, and diagnostic data" from Insiders before continuing the public rollout. Now it has re-released the update, fixing the issue while shedding some light on how many people were impacted by the bug.

Dona Sarkar, engineering leader of the Windows Insider Program has tweeted that Microsoft is able to restore the removed files.

Microsoft has stated that they are using file recovery tools to recover user's deleted files. "We expect this will allow us to better monitor the most impactful issues even when feedback volume is low".

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