Published: Tue, November 20, 2018
Economy | By

Chipotle offers manager job back in St. Paul dine-and-dash

Chipotle offers manager job back in St. Paul dine-and-dash

The manager, Dominique Moran, was sacked after Masud Ali, one of the customers in the group, posted a video on Twitter showing the men trying to place food orders on Thursday.

The manager was sacked for not serving five black men and asking them to prove they could pay before taking their order.

"Our actions were based on the facts known to us immediately after the incident, including video footage, social media posts and conversations with the customer, manager, and our employees", Laurie Schalow, Chipotle's chief communications officer, said in an email to the St. Paul Pioneer Press newspaper.

Ali, who was one of the customers, told theStar Tribune that he thought the employees came off as racist because they were being accused of being customers from a previous night where a group had dined and dashed at the restaurant.

Schalow said the company was aware of Ali's previous tweets before it fired the manager, but claimed "additional information" has prompted the company to investigate further and consider rehiring the manager.

'Dine and dash is forever interesting, ' Ali wrote in a since-deleted tweet from July 2015. Chipotle fired the restaurant's manager after the online backlash and said it would retrain employees. "We now have additional information which needs to be investigated further".

Chipotle's PR team is scrambling following manager's termination over assumed racial bias.


At this time, the Chipotle manager has not been identified, but her Instagram can be found here, where she is promoting the petition to get her job back. "We are committed to doing the right thing and acting in a manner consistent with a thoughtful, fact-driven approach". As a part of their investigation, the Chipotle officials directly asked him if he had been in that restaurant on Tuesday night.

Another post from 2015 read, "not a dine and dash we're just borrowing the food for a couple hours that's all". But she says she has not decided whether to accept.

In response to being constantly tagged by outraged Twitterati, Chipotle's social media arm reached out to Mr Ali on Saturday.

The spokesperson added that the manager should have made their food, then refused to give it to them until they paid.

The episode follows several other high-profile incidents of alleged racism that have rocked the service industry. The store manager, who stopped working at Starbucks shortly after the episode, had called the police because the men remained seated in the shop without ordering anything, and refused to order something when asked.

The tweets have since been taken down, but Twitter users defending the manager posted screen grabs of them over the weekend.

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