Published: Wed, November 21, 2018
Economy | By

Amazon disclosed customer names, email addresses due to technical error

Amazon disclosed customer names, email addresses due to technical error

In an email sent to customers, including security guru Graham Cluley (below), Amazon fessed up to the data breach, warning that the company "inadvertently disclosed your name and email address due to a technical error".

Instead, this sounds more like an internal error by Amazon that led to the information being leaked unintentionally, although the company has not released any more details on the issue. The ecommerce giant did not say how many people were affected or how their info may have been viewable.

The exposure does not appear to be the result of a breach of Amazon's website or systems, and the amount of information exposed appears to be minimal, but the situation is still far from ideal. The issue has been fixed. This included requess for information about the number of affected users, if the email leak affected only customers in selected geographical areas, or for how much time was the "technical error" active and leaking users' emails.


Amazon's United Kingdom press office acknowledged that the email was genuine, saying only: "We have fixed the issue and informed customers who may have been impacted".

It's worth noting that Amazon customers should still change their passwords just in case. However, it remains unclear if the "technical error" is in any way related to that particular practice.

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