Published: Thu, March 14, 2019
Economy | By

HP expands fire risk laptop battery recall

HP expands fire risk laptop battery recall

The U.S. Consumer Product Safety Commission announced that HP expanded its recall of the batteries used in some of its notebooks and mobile workstations due to "fire and burn hazards".

CPSC received the product recall expansion notice in January, but because of the government shutdown, it did not post it to the government agency until now.

This is in addition to the 50,000 batteries which were recalled a year ago.

"HP has received eight new reports of battery packs in the US overheating, melting, or charring, including one report of minor injury and two reports of property damage totaling $1,100", says the CPSC.

Prior to the USCPSC announcement, HP in January 2019 set up a website that explains which laptop batteries are affected.


HP recommends checking their battery safety recall and replacement program website for instructions on how to have the defective batteries replaced. These batteries are not customer-replaceable.

"The batteries were sold with or as accessories for select laptops and workstations, including some ProBooks models, the HP x360 310 G2, Pavilion x360 11", the HP ENVY 15, Mobile Thin Clients mt21, mt22, and mt31, and select others. HP will provide free battery replacement services by an authorized technician.

In the meantime, HP has released an update to the BIOS of affected laptops.

This is part of a continuing series of battery recalls from HP. The solution in this case is to replace the potentially faulty batteries. Given that most batteries are nonremovable by end users, it amounts to the same thing on your end - you still have to ship your laptop off somewhere. The Jan. 17 recall was for about 51,000 models, but 41,000 were recalled in June 2016 and 100,000 in January 2017, bringing the total for the past two-and-a-half years to nearly a quarter of a million.

The HP ProBook 445 G6 and HP ProBook 455 G6 include up to 1TB of storage and enhanced security settings.

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