Published: Thu, May 16, 2019
Economy | By

Uber now offers 'conversation-free' premium trips

Uber now offers 'conversation-free' premium trips

It requires a single tap within the app, and the opposite is also available if you desire a chat while you ride.

Amid underwhelming performance during its IPO in the NYSE, taxi app Uber has announced a new service called Quiet Mode. You can disable the feature if you feel like having a casual conversation with your driver.

Uber is offering some added perks for users who choose its pricier Uber Black and Uber Black SUV service in the US. The preferences can not be selected as a driver is on the way to pick them up or if a ride is in progress.

Under 'Conversation, ' select 'Quiet preferred, ' instead of the default option, which is 'No preference'.

Uber customers residing in the USA will now be able to set rider preferences like "conversation", "temperature" settings and "baggage".

However, in order to test the new feature, riders will have to select an Uber Black or Uber Black SUV premium ride.

Riders can also now communicate their optimal temperature with "Temperature Control" and can request extra time to get in the auto with "Extended Pickup Period".


With 'Extended Pickup Period, ' riders can also elect to have their drivers wait a bit longer before they cancel the ride. The feature is only available with the premium Uber Black service, so customers using regular or UberPool services will still need to use their words to ask for quiet.

Already, those that request to be picked up by an Uber Black vehicle benefit from being escorted by a professional driver - with a commercial license - using a high-end black auto (or SUV). According to the company, Uber passengers now have the ability to request a quiet ride, which is to say that they won't have to answer probing questions from overly friendly or inquisitive drivers.

'With these new features and more to come, we're excited to ensure that our riders can arrive relaxed and refreshed, wherever they're headed'. What's more, Quite Mode's set of regulations are set at Uber's headquarters and will not be subject to market dynamics as is it the case with by-laws. Fine. The problem is, there's more of a burden laid on the back of the, in all likelihood, fewer drivers that meet these new requirements. "It's not mandatory", Uber product manager Aydin Ghajar told TechCrunch. Some drivers may give riders a lower score if they aren't polite or don't talk enough.

The features include steps to identify the right auto and a push notification to remind riders of the "Check Your Ride" steps just before their vehicle arrives, the ride-hailing company said. The company went live with its first ride in May 2010.

The pilot program will start with the University of SC, while other universities can get themselves enrolled.

The designated areas will be well-lit and will also be monitored by law enforcement officials nearby.

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